Everything you need to know about Microsoft Teams

Late August 2018, Microsoft confirmed Microsoft Teams would become the primary communications platform for businesses, supplanting Skype for Business over time. However, before that could be done, Microsoft had to make sure Teams was up to snuff with all of the existing features that Skype for Business users take advantage of.

Before we delve into that topic, let’s first explore what Microsoft Teams is.


What is Microsoft Teams?

Microsoft Teams is a chat-based collaboration tool that’s part of Office 365 suite. It gives large, dispersed and remote teams the ability to work together and share information in a collaborative and collective space.


What are the unique features of Microsoft Teams? 

  • Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.
  • Calling: Make clear and reliable calls. Combine Teams with Phone System, Calling Plan, and Direct Routing for business calling on a global scale.
  • Devices: Be seen and heard wherever work takes you. Use Teams devices for more intelligent meeting and calling experiences.
  • Empower your workforce anytime anywhere: Get your team on the same page with group chat, online meetings, calling, and web conferencing. With Shifts, your schedule management tool in Teams, managers can easily plan and create shift schedules, and team members can review programs and make schedule change requests, all in real time.


What are the top 5 benefits of Microsoft Teams?  

  • Enhanced flexibility: Microsoft Teams allows flexible teamwork that’s integrated and as transparent as needed. It manages conversations, files, and tools while giving instant access to SharePoint, Power BI, Jira tasks, Planner, OneNote and more. The integrations are endless, meaning users can search across a myriad of values, including people, files, emails, projects, chats, and apps with intelligence from Microsoft Graph.
  • O365 Integration: It integrates seamlessly with the Office 365 suite bringing multiple team communications to one place. That means less clicking through tabs, applications, and interfaces to find what you’re looking for. And if you integrate Exchange or Skype with Teams, you don’t need to leave the interface and search Outlook or Skype to contact colleagues.
  • Third-party integration: Make Teams work for you. Add your favorite Microsoft and third-party services or build custom apps for your unique business needs. Microsoft Teams can integrate with several third-party applications to improve customer experiences (e.g., Hootsuite, Wrike, YouTube).
  • Security: Microsoft Teams is built on the Office 365 hyper-scale, enterprise-grade cloud to reduce data leaks with unrivaled compliance and security audit functionality.
  • Tailor your requirements:  Microsoft Teams can be customized to suit your organization’s needs by:
  • Tailoring workspaces to include cloud services
  • Automating updates from apps that your teams utilize everyday
  • Creating unique channels based on projects, cross-team collaboration, and topics
  • Pinning regularly used files, websites, and resources for more comfortable access
  • Building custom integrations into existing processes through the Microsoft Teams developer platform



Having a robust collaboration platform is crucial to ensure increased performance and productivity in business. Microsoft Teams does just this with the excellent integration with Office 365 and other unique features it offers.

If your business is not yet on Office 365 and would like an expert to help move your organization to the cloud look no further than SNP's Office 365 migration services. Our team brings a decade or experience to help you design, implement, and support your migration to Office 365 and ensure that it supports all your business needs. Accelerate your unified communications experience today with assistance from SNP Technologies. Contact us here.


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Jatinder Virdee

Jatinder Virdee leads the Digital and Content Marketing initiatives at SNP Technologies. She is responsible for Website Content Audit & Management, Content Writing, Digital & Social Media Marketing, Brand Management, Email Marketing, Marketing Automation and Managing Multiple Microsoft Partner Programs & Events.