Azure Account Executive - Mid West

SNP Technologies is a recognized Top Microsoft Gold Partner. Our customers have very high expectations on the level of services we provide. In close partnership with Microsoft, SNP helps businesses transform with innovative, cloud-based solutions that harness the power of Microsoft Azure for growth, efficiency, scalability and enhancing their services. SNP combines elements from multiple competencies, innovative technology tools and platforms to help clients become more agile.

Responsibilities:

  • Qualify business opportunities with mid-market clienRead more

SNP Technologies is a recognized Top Microsoft Gold Partner. Our customers have very high expectations on the level of services we provide. In close partnership with Microsoft, SNP helps businesses transform with innovative, cloud-based solutions that harness the power of Microsoft Azure for growth, efficiency, scalability and enhancing their services. SNP combines elements from multiple competencies, innovative technology tools and platforms to help clients become more agile.

Responsibilities:

  • Qualify business opportunities with mid-market clients across the Mid-West for Apps & Infra and Data & AI projects.
  • Promote SNP’s Managed Services offering to clients.
  • Establish and foster a good rapport with Microsoft Account Executives and respond to requests in a timely and professional manner to ensure the best partnership experience is delivered. 
  • Deliver against challenging but realistic sales targets in an expanding market. 
  • Work with SNP’s Cloud Consultants, Architects, and Engineers to develop customer proposals. 
  • Build and maintain long-term client relationships and build revenue. 
  • Cross-sell within the SNP services groups. 
  • Provide best practices, use case scenarios, and referenceable clients/projects.
  • Create additional opportunities with current clients based on existing services, new offerings, and company initiatives. 

 

Requirements:

  • Excellent knowledge of Microsoft solutions and funding programs
  • Strong understanding of Azure’s products and services and the ability to communicate its value proposition.  
  • Experience selling consulting advisory and migration services. 
  • Ability to understand a client's business strategy and communicate how services can create change and transformation. 
  • Ability to articulate and demonstrate a structured approach to solution selling. 
  • Ability to hold high-level technical conversations with key decision-makers to qualify opportunities.  
  • Experience managing multiple stakeholders within a portfolio. 
  • Driven by success, highly personable, well organized with a strong ability to deliver to senior decision-makers. 
  • Bachelor’s Degree, MBA, or other advanced degrees. 
  • Candidate must have the unrestricted right to work in the US without requiring sponsorship. 

 

For more information or questions, write to our HR team on - resume@snp.com

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Project Manager, PMP

As a recognized Microsoft Gold Partner, our customers have high expectations on the level of services we provide. As a Project Manager, you will be responsible for managing teams of technical professionals dedicated to medium to large corporate accounts. You will work closely with all levels of the organization for project planning, stakeholder management, risk management, and an understanding of a variety of infrastructure delivery methods. Active participation in incident resolution, thorough and extensive root cause investigation and remediation, stability and improvement initiatives.

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As a recognized Microsoft Gold Partner, our customers have high expectations on the level of services we provide. As a Project Manager, you will be responsible for managing teams of technical professionals dedicated to medium to large corporate accounts. You will work closely with all levels of the organization for project planning, stakeholder management, risk management, and an understanding of a variety of infrastructure delivery methods. Active participation in incident resolution, thorough and extensive root cause investigation and remediation, stability and improvement initiatives.

The Project Manager is expected to continually develop and strengthen the associated external and internal relationships. The goal is to create joint partnerships with the client and the associated SNP teams and individuals through the Project Manager's pro-active and personable interactions.

If you are client centric technical individual with an outgoing personality and great presentation/ communication skills, this opportunity is for you.

 

Responsibilities: 

  • Responsible for the maximization of client satisfaction, as well as identifying and pursuing further business opportunities.
  • Responsible for the service and relationship with clients and final user.
  • Ensure high quality, efficient and professional level of service is maintained.
  • Plan and coordinate all aspects of technical projects from initiation through delivery.
  • Manage project initiation activities that include identifying contractual obligations, client needs and goals, existing situation, necessary contacts, and access to existing information as needed.
  • Ensures requirements for internal technology projects align to operational standards.
  • Develop alternate requirements or document exceptions as appropriate.
  • Develop, define and execute project plans, project scope, activities, schedules, budgets and deliverables.
  • Identify needed resources for projects; define and assign major project roles.
  • Coordinate activities and tasks among project team members, other internal departments and client or vendor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope.
  • Co-ordinate and manage the review of client scheme documentation or change events.
  • Attend and participate in new client pitches as required.
  • Developing and maintaining customized communication plans for each customer. Specific deliverables to include and are not limited to the following: Meeting Agendas, Meeting Minutes, Task Tracking, Escalation Tracking, Renewal Tracking etc.
  • Assign and monitor work of project team, providing technical and analytical support and direction.
  • Interfaces with external clients or field-based employees on technical matters as needed.
  • Manages project risks, issues/problems, and activity progress to ensure project goals (e.g. deadline, scope and quality) are achieved.
  • Assists with problem resolution or risk mitigation as needed.
  • May manage the integration of vendor/subcontractor tasks, and track and review vendor/subcontractor deliverables, if appropriate for the project.
  • Serve as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations, to ensure all project targets and requirements are met.
  • Conduct project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams, and complete a post-implementation review to identify areas of improvement.
  • May directly oversee employees assigned to manage specific projects that have a distinct beginning and end.
  • Select, develop and evaluate personnel to ensure the efficient operation of the function.
  • Identify project management coordination process gaps or areas for improvement and recommends and implements solutions.
  • Use appropriate verification techniques to manage changes in project scope, schedule and costs
  • Report and escalate to management as needed
  • SLAs (Incident, Change and Problem) co-ordinate any revisions in accordance with respective client
  • Ensures Production Assurance Practices

 

Qualifications:

  • PMP Certification
  • Bachelor’s degree in IT discipline or management
  • Complete understanding of Microsoft Products and technologies
  • Strong written and verbal communication skills
  • Experience with Microsoft Azure migration projects
  • Experience with Azure Data & AI projects
  • Experience with DevOps
  • Proven experience with Incident, Problem and change management
  • Effective professional verbal and written communication using MS Word, MS Excel, MS PowerPoint etc.
  • Strong planning and organizational skills with the ability to multi-task, plan and prioritize workload.
  • Meticulous in the management of issues, risks and commitments
  • Basic tool usage, especially report generation
  • Strong personal influence skills
  • Strong negotiations skills
  • Strong rapport and relationship building skills with both internal individuals and external customers.
  • Must be an effective communicator in difficult customer situations
  • Solid understanding of the technologies being managed by SNP Technologies for the customer
  • Solid understanding of how delivery provides the management services
  • Experience of communicating with clients both in writing and face to face.

 

Location: OR, USA

Type: Remote

 

For more information or questions, write to our HR team on - resume@snp.com

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Customer Success Manager

As a recognized Top Microsoft Gold Cloud Partner, our customers have high expectations on the level of services we provide. The Customer Success Manager (CSM) role focuses on post-sale solution adoption. This role is responsible for working with sales, pre-sales, services teams to plan and organize customer success strategies. The CSM has strong customer management and business consultancy skills and is passionate about proactively engaging with their customers and expanding their use cases.

The CSM develops and maintains strategic relationships with Sales & ServicesRead more

As a recognized Top Microsoft Gold Cloud Partner, our customers have high expectations on the level of services we provide. The Customer Success Manager (CSM) role focuses on post-sale solution adoption. This role is responsible for working with sales, pre-sales, services teams to plan and organize customer success strategies. The CSM has strong customer management and business consultancy skills and is passionate about proactively engaging with their customers and expanding their use cases.

The CSM develops and maintains strategic relationships with Sales & Services Management of the customers they support and seen as a trusted advisor to grow business. The CSM is expected to be subject matter expert in multiple families of solutions. The CSM in this role operates independently using standard approaches, existing tools, templates, and resources; shares knowledge and information that may benefit the team.

 

Requirements:

  • Proven ability to drive continuous value of solution(s). Strong knowledge on Microsoft Cloud Services/ Products is a must.
  • Understanding Microsoft funding a huge plus.
  • Impeccable written and verbal communication skills.
  • Detail oriented and analytical.
  • Strong team player but still a self-starter.
  • Thrives in a multi-tasking environment and can adjust priorities on-the-fly.
  • Stay up to date on products, applications, technical service, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature, seminars, and online training, especially on Microsoft Cloud Technology.
  • Knowledge and proven success of engaging and working with sales teams.
  • Strong interpersonal and presentation skills, including consulting skills.
  • Strong passion for learning and teaching others.
  • Ability to think creatively and come up with proactive ideas that will increase sales.
  • Strong problem solving skills.
  • Must be able to communicate effectively and in a constructive manner with management, peers and coworkers

 

Responsibilities:

  • Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our solutions.
  • Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
  • Advocate customer needs/issues cross-departmentally.
  • Engage with customer executives and other influential stakeholders to identify, define, track and measure the overall impact of your aligned solutions to an organization.
  • Be a recognized expert and thought leader in the practical application of your aligned solution.
  • Develop and deliver “success plans” to key customers identifying stakeholders, milestones, metrics, and risks inherent in an implementation.
  • Ensures customer creates value through defining and achieving business outcomes.
  • Navigate easily in traditional complex Enterprise environments.
  • Demonstrates advanced insights and understanding of customers business/industry.
  • Escalate critical customer issues and ensure escalation ownership with internal resources.
  • Act as Voice of the Customer and provide feedback to Services, Sales, Operations teams as appropriate.
  • Ensure customers are actively participating as a reference in support of the field winning new business.
  • Drive customer readiness for service updates, ensuring they are aware of and prepared for potential impacts.
  • Partner with the Sales team in select competitive sales cycles to drive revenue opportunities in existing accounts.
  • Ability to orchestrate and gain strong buy-in with internal teams (Director of Sales, Cloud Solution Architect, Project Manager) and be highly connected to solution Subject Matter Experts (SMEs) throughout the customer’s lifecycle

 

Qualifications:

  • Bachelor’s Degree or equivalent experience.
  • Two-year minimum technical pre-sales or technical architecting experience in Microsoft Cloud Services/Products.
  • Prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention.

 

For more information or questions, write to our HR team on - resume@snp.com

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What Makes SNP a Great Place to Work

Passion for Innovation

We believe the best work requires passion, collaboration and innovation. Our teams share an open studio space that allows for teamwork in every project, and you’ll often see us sketching out ideas on our tables during group meetings in our hi-tech conference rooms. Our cosy breakout rooms inspire personal creativity and are perfect for smaller brainstorming sessions.

Dynamic Environment

We work hard, we play hard, and we’ve designed a culture that keeps our teams energized so they can do their very best work, every day.

Collaboration

By thinking and creating together, we combine our strengths to give our customers versatile products and services. We maintain a collaborative environment where each team member’s voice is heard, valued and respected so that their ideas benefit our customers.

Growth Opportunities

Take your career to the next level! Join an established global company with a proven record of profitability and success.

Diverse Workforce

Our diverse and multi-disciplinary team is an expert in delivering practical results in a variety of challenging environments. Its a range of knowledge, skillsets and world-wide footprint that make the team uniquely able to address technology challenges no matter how complex.

A Team Philosophy

At SNP each of us strives for better in everything we do. Work in a collaborative environment where opportunities are offered, skills are stretched, and excellence is rewarded.

Celebrating Success

Our teams and clients have made significant contribution to make SNP a big success over the years where we have been recognised with several industry awards.

Fun Place to Work

We believe that by demonstrating a sense of humour and developing an enjoyable workplace environment, we create an enduring atmosphere for exceptional creativity, outstanding client service and thriving team members.

Opportunities at SNP

Find the position that fits you best. Don’t see one today?
Check back often – we’re always growing!

Interested in transforming your business? We’d love to collaborate.

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