Location: SNP Cloud Technologies, 12th Floor, Western Aqua, Cross Street 1, Whitefields, HITEC City, Hyderabad, Kondapur, Telangana 500081.

Job Details: Full-time, Regular, Work from Office.

Reports into: Technical Delivery Manager – Cloud Managed Services.

Summary: A CloudOps Engineer/lead works 24x7x365 for customers towards managing and maintaining the azure cloud or hybrid infrastructure and Devops environments ensure to run the service high availability. CloudOps professional represent SNP’s second line support who has a dedicated responsibility in maintaining, managing, administering, deploying, and communicating towards fulfilling the service requests or major incidents.

Responsibilities

Experience in administering and supporting the services failures on Microsoft Azure Cloud services for the Cloud Infrastructure, Backup, DR, Storage, Application, Database, and web services.
Experience in administering, troubleshooting, maintaining and managing the Windows Servers and Linux Servers part of platform support.
Experience in deploying, configuring, and managing IaaS, PaaS and SaaS Azure cloud services.
Experience in configuring Azure monitor alerts, metrics, logs and insights for Azure services.
Experience in Reports, Client meetings, presentations, strive towards highest customer satisfaction by applying the best practices
Experience in deploying, administering, troubleshooting, and configuring the Azure Kubernetes and DevOps with the Azure Pipelines, Azure Boards, Azure Repos, Azure Artifacts.
Knowledge on ITILv4 and Agile processes such as Incident Management, Emergency incident management, problem management, change management and the service request management.

For more information or questions, write to our HR team on – resume@snp.com