40%
reduction in resolution time
16%
of email inquiries deflected
7%
increase in resolved/closed emails
The challenge
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The solution
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The results
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DevOps Tech Stack
Monitoring
-
Prometheus+ Grafana
-
EFK
-
Sentry
Service
-
Istio
-
Kong
-
Kiali
CI/CD
-
GitLab
-
EFK
-
Sentry
Configuration management and Infrastructure
provisioning
-
Terraform
-
Vault
Monitoring & Logging
-
Docker
-
AWS
-
Helm
charts -
Kubernetes
